Digital reference · Rev 2026.7
Peoples Bank Mobile Login: Not All Screens Are Equal
Customers call when Face ID works on iPhone but not iPad, or when Zelle limits differ on web vs. app. This matrix is the desk copy our digital team prints for call-center leads — not marketing fluff.
| Capability after login | iOS app | Android app | Web browser |
|---|---|---|---|
| Biometric re-enroll after device swap | Face ID / Touch ID wizard | Fingerprint + PIN fallback | Password only |
| Mobile deposit daily limit (new customer) | $2,500 first 30 days | $2,500 first 30 days | N/A — camera required |
| Mobile deposit daily limit (established) | $5,000 | $5,000 | N/A |
| Zelle send (24h rolling) | $2,000 default | $2,000 default | $1,000 default |
| External transfer cutoff (ET) | 5:00 pm | 5:00 pm | 5:00 pm |
| Business tile SSO | Separate credential | Separate credential | Separate credential |
| Card freeze / unfreeze | Instant push confirm | Instant | 30-sec delay |
| Check reorder | Redirects to web | Redirects to web | Full flow |
| Shared ATM locator | GPS + network filter | GPS + network filter | ZIP search only |
Call-center script excerpt
When a customer says "peoples bank mobile login worked yesterday," ask which OS version first. iOS 18.4 broke certificate pinning for 48 hours in March — documented in our errata sheet, not on the public status page.
Print companion
Digital Access Desk Pad — laminated matrix plus biometric troubleshooting flowchart. Updated quarterly when app releases. $16.99 · ships flat from Springfield.